Customer Account Manager

I graduated in 2018 with a first-class degree in Business Management from the University of Suffolk.

I started with Aramar as an Intern whilst I was studying and I have been focussed on learning and marketing IBM’s Advanced Analytics solutions.  Aramar have been really supportive and encouraged me to find my niche within the business.  I have been able to get involved in lots of exciting projects from demonstrating software to clients, writing training courses to featuring in a video and travelling to Dublin to meet the IBM Watson Analytics team.

I really enjoy speaking to our customers and listening to their needs as then I can find a solution that will be of the most value to the end user.  

I am particularly interested in reputation management, and uncovering new insights through sentiment analysis and social trend analysis that might surprise our customers. I like it so much that I used reputation management and advanced social media analytics as my dissertation topic.

Now I have graduated I have started working at Aramar full time and am being trained in other IBM software such as Planning Analytics and Cognos Analytics,