---
title: "How to: Remove a Subscription Administrator"
description: "[Subscription Administrators](https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/what-is-a-subscription-administrator/) within [IBM Planning Analytics](https://www.aramar.co.uk/ibm-planning-analytics/) can be managed through the IBM [MyIBM portal](https://myibm.ibm.com) ## Removing Subscription Administrator Access 1. Navigate to: [https://myibm.ibm.com](https://myibm.ibm.com) 2. Select your organisation and click **Manage** 3. In the left-hand menu, select **Manage Users** 4. Open…"
url: "https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/how-to-remove-a-subscription-administrator/"
updated: "2026-05-13"
category: IBM Planning Analytics
---

# How to: Remove a Subscription Administrator

[Subscription Administrators](https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/what-is-a-subscription-administrator/) within [IBM Planning Analytics](https://www.aramar.co.uk/ibm-planning-analytics/) can be managed through the IBM [MyIBM portal](https://myibm.ibm.com)

## Removing Subscription Administrator Access

1. Navigate to: [https://myibm.ibm.com](https://myibm.ibm.com)
2. Select your organisation and click **Manage**
3. In the left-hand menu, select **Manage Users**
4. Open the **Subscription Administrators** tab

From here, you have two options depending on the outcome required.

### Remove the Subscription Administrator Role Only

If you want to keep the user active within Planning Analytics, but remove their Subscription Administrator permissions:

1. Select the user
2. Untick the **Subscription Administrator** option
3. Click **Save**

The user will still retain access to Planning Analytics, but they will no longer be able to manage subscriptions or users.

### Remove the User Completely

If the user no longer requires access to Planning Analytics:

1. Select the user
2. Click **Remove User**
3. Save the changes

This removes both their access and their Subscription Administrator permissions.

IBM’s documentation for removing users from Planning Analytics on Cloud can be found here:

[IBM Documentation – Removing Users from Planning Analytics on Cloud](https://www.ibm.com/support/knowledgecenter/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_prism_gs.2.0.0.doc/t_paw_delete_user_on_cloud.html?utm_source=chatgpt.com)

---

## Removing a User Licence

To fully remove a user licence:

1. Navigate to: [https://myibm.ibm.com](https://myibm.ibm.com)
2. Select your organisation and click
3. Select **Manage Users**
4. Open either:
   - the **Subscription Administrators** tab
   - or the [**Licensed Users**](https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/how-to-check-and-manage-your-ibm-planning-analytics-licence-usage-vs-your-licence-entitlement/) tab
5. Select the user you want to remove
6. Remove the required roles by unticking:
   - **Subscription Administrator**
   - **Licensed Users**
7. Click **Save**

## Final thought

Regularly reviewing user access and administrator permissions helps keep your Planning Analytics system secure, and aligned with your purchased licences. Removing unused accounts can also help avoid unnecessary licence costs over time. If you need help managing Planning Analytics users or subscriptions, [talk to us,](http://www.aramar.co.uk/contact/) we are always happy to help.

[Need to Add a New Subscription Administrator? ](https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/how-to-add-a-subscription-administrator/)