---
title: "How To: Add a Subscription Administrator"
description: "[Subscription Administrators](https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/what-is-a-subscription-administrator/) within [IBM Planning Analytics](https://www.aramar.co.uk/ibm-planning-analytics/) can be managed through the IBM [MyIBM portal](https://myibm.ibm.com) ## Accessing User Management 1. Navigate to: [https://myibm.ibm.com](https://myibm.ibm.com) 2. Select your organisation and click **Manage** 3. In the left-hand menu, select **Manage Users** From here, you…"
url: "https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/how-to-add-a-subscription-administrator/"
updated: "2026-05-13"
category: IBM Planning Analytics
---

# How To: Add a Subscription Administrator

[Subscription Administrators](https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/what-is-a-subscription-administrator/) within [IBM Planning Analytics](https://www.aramar.co.uk/ibm-planning-analytics/) can be managed through the IBM [MyIBM portal](https://myibm.ibm.com)

## Accessing User Management

1. Navigate to: [https://myibm.ibm.com](https://myibm.ibm.com)
2. Select your organisation and click **Manage**
3. In the left-hand menu, select **Manage Users**

From here, you can either:

- assign Subscription Administrator access to an existing user
- create a new user with Subscription Administrator access

---

# Adding a Subscription Administrator for a New User

To create a brand new user with Subscription Administrator access: ![](https://www.aramar.co.uk/wp-content/uploads/2026/05/Screenshot-2026-05-11-at-16.07.22-1024x692.png)

1. Expand **Add New User**
2. Enter the user's:
   - First Name
   - Last Name
   - Email Address
   - IBM ID
3. Tick the **Subscription Administration** option
4. Click **Submit**

The user will then receive an email notification from IBM.

---

# Adding Subscription Administrator Access to an Existing User

To update an existing user:

1. Navigate to:[https://myibm.ibm.com](https://myibm.ibm.com)
2. Select your organisation and click **Manage**
3. Select **Manage Users** from the left-hand menu
4. Open the [**Licensed Users**](https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/how-to-check-and-manage-your-ibm-planning-analytics-licence-usage-vs-your-licence-entitlement/) tab
5. Select the user you want to update
6. Tick the **Subscription Administrator** option
7. Click **Save**

![](https://www.aramar.co.uk/wp-content/uploads/2026/05/Screenshot-2026-05-11-at-16.09.54-1024x364.png)

---

## Final thought

Keeping Subscription Administrator access limited to the correct users helps maintain control over user management and licence usage within Planning Analytics. Regularly reviewing administrator access is considered good practice, particularly as teams and responsibilities change over time. If you need help managing your Planning Analytics environment, [talk to us,](http://www.aramar.co.uk/contact/) we are always happy to help.

[Need to remove a subscription administrator? ](https://www.aramar.co.uk/knowledge-share/ibm-planning-analytics/how-to-remove-a-subscription-administrator/)